Refund & Return Policy
Our Commitment to Your Wellness
At Calmera, we are dedicated to enhancing your daily routines with thoughtful, effective wellness products. We believe in our offerings and recommend using them for at least 14 days to experience their full benefits.
60-Day Money-Back Guarantee
If you are not satisfied within 60 days of receiving your order—even after trying it for 14 days—we offer a money-back guarantee. We want you to feel confident and supported in every purchase.
To start a return, visit our Contact Us page and provide your Order Number or the Name and Email Address used at checkout. Our support team will guide you through the process with care.
Please note: Any shipping fees (if applied) are non-refundable.
Cancellation Policy
Need to cancel or change your order? Please reach out within 24 hours of placing your order. After this period, your order may already be in processing and changes may not be possible.
If a cancellation is made within the 24-hour window, your refund will be processed within 7 business days.
Damaged Items
We take great care in packaging. If you receive a damaged or defective item, please reach out immediately. Items with minor scuffs or dents on packaging that do not affect product use are not considered damaged.
If you have any questions about this policy or need personalized assistance, our Calmera team is always here for you.